The future of online (innovation) – The Next Web 2010

Posted: May 19th, 2010 | Author: | Filed under: Online | Tags: , , , , , , | No Comments »

More and more companies feel that the internet is heavily affecting the way they do business. The whole world is upside down, one person with a positive or negative experience of your product / service can mobilize communities in a flash against or in favor of your business. And the ever increasing snowball of information makes online reputation management a day time job.. At least that’s how it seems.

However, when using the right tools and strategies the internet can actually empower innovation, improve customer loyalty and hand pick all the information you need to know. These tools are already available, but of course we are interested in the tools of the future and these were presented at The Next Web Read the rest of this entry »